A test

I'm going to give you a coupon for a free item at your favorite store.

Okay? Okay.

Now, the fine print prevents me from giving you this coupon if you have more than $20 on any credit card. Do you?

You do?

I'm sorry, you don't qualify for the coupon. I apologize for taking up your time.

...

...

Now, did you feel like killing me? Because you felt entitled to that free thing? Like it's YOURS, and how dare I take it away from you?

If you answered yes to any of those questions... THEN YOU ARE NEVER... EVER... TO HANDLE BUSINESS WITH ANY EMPLOYEE. Have your husband, your kid, your aunt, your neighbor... ANYONE handle it. But if YOU think that every employee is out to get you, and you can't handle any sort of roadblock because of rules that the employee can't control, and you can't control your own temper... well, sit in your house and knit, because you have no business being near the public. Ever.