And...

To the MedCo employee who just had to deal with my mother on the phone, I sincerely apologize. If I knew your name, I'd send the largest box of chocolates ever.

Yeah, she's always like that. I'm trying to teach her that not everyone is out to get her, and that "I can't talk to you about your husband's billing information" law was not set up with the sole purpose of stonewalling her personally. But she still thinks that it was made just to frustrate her. I'm trying to teach her, but honestly, it's like trying to teach an ape to recite Shakespeare.

Box of chocolates coming your way. Hope the rest of your day sucks less, and that your boss gives you a nice long lunch break for dealing with my mother.

You deserve hazard pay.